Shipping & Handling
Every print is produced to order and shipped worldwide. Processing and delivery times depend on the print type, size and destination, and are shown at checkout before you pay.
Art protection in transit: unframed posters and fine art prints travel in rigid tubes or flat protective packaging. Framed prints are corner-protected and wrapped to keep glazing and wood safe.
Tracking and duties: once your order ships, you receive an email with tracking details. International orders may be subject to local customs duties or taxes, which are the recipient's responsibility unless stated otherwise at checkout.
Damaged or defective items: if your artwork arrives damaged, contact us within 14 days of delivery with photos of the item and packaging, and we will arrange a replacement or refund.
Art Protection & Returns
Every print is produced to order on archival materials. Because each piece is made specifically for you, we follow these guidelines to protect both you and the artwork.
- Damaged or defective prints: report within 14 days of delivery with photos of the print and packaging, and we will arrange a free replacement or refund.
- Incorrect items: if you receive the wrong artwork, size or frame, we will replace it at no cost.
- Change of mind: as made-to-order pieces, prints cannot be returned unless damaged, defective or incorrect.
- Order cancellations are possible within 24 hours of purchase, before production begins.
- Approved refunds are issued to the original payment method within 5–10 business days.